What is Telehealth/Tele-Mental Health?

Telehealth is sometimes called telemedicine.

In order to expand our reach, we offer telehealth services in multiple states, churches, and organizations that help, individuals, homeless families, and foster youth for assessment and ongoing treatment. Tele-mental Health is the provision of mental health services using live, interactive, telephone, or video conferencing which improved the quality of mental health care.

By using these services, we are able to provide a mental health diagnosis, evaluation, therapy, and medication services for individuals, who often lack adequate transportation or are unable to take time off from work to travel to our location.


Tele-mental Health is a cost-effective way to improve access to specialty mental health services in rural and underserved communities. Telehealth and outreach services allow us to reach many more individuals who otherwise would not receive the mental health care they need.

This method is mostly used when we don’t see you for an in-person office visit. If you are ill, we ask that you schedule a telehealth appointment instead. Telehealth is done primarily online with internet access on your computer, tablet, smartphone, or over the phone, in which you can also send and receive messages.

The type of Behavioral health services that we use for Telehealth is listed below.

  • You can get behavioral health care through Telehealth.
  • Mental health counseling
  • Follow up on care plans
  • Services for substance use disorders, including opioid use disorder

We will send you instructions about accessing our HIPPA telehealth system for your scheduled visit.


Telehealth and COVID-19

Due to the COVID pandemic, we’ve utilized this option more because of social distances, and most of our clients prefer this format. It is imperative that you self-isolate if you think you may have COVID-19 or are exposed. If you have COVID and still want to keep your counseling appointment, please use the Telehealth option since this will prevent you from spreading COVID-19 to others.

Are you worried that you have COVID-19?

If you believe that you have COVID, you can use the online COVID-19 self-assessment tool provided by the CDC that will ask you a few questions about:

  • Symptoms you have
  • Whether you have been in close physical contact with someone who has been diagnosed with COVID-19
  • Whether you live in a community where many people have been diagnosed with COVID-19
  • Any medical conditions that put you at high risk for complications if you get COVID-19